I’m Shawn Bahng, a UX and Product Designer passionate about simplifying digital products to improve user engagement and reduce friction. With a strong background in service design and platform modernization, I specialize in crafting intuitive experiences that drive efficiency and adoption. My experience includes designing POS systems for retail, working closely with engineers to bridge design and development, and optimizing digital platforms to enhance user flow. Whether refining existing systems or leading new initiatives, my focus is always on creating seamless, user-centered solutions.